Information Technology and Organizational Learning

Review the strategic integration section. Note what strategic integration is and how it ties to the implementation of technology within an organization.

Review the information technology roles and responsibilities section. Note how IT is divided based on operations and why this is important to understand within an organization.

Two essays each for two sections (should be two pages, one page for each essay)

Course: Operational Excellence

Text book: Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-4987-7575-5

Attached text book pdf below.

Answer preview

Langer (2017) highlights that the IT roles responsibilities need to be restructured to meet the driver and supporter model suggestions. Most of the IT departments in organizations play a supporter role.  The IT department in most organizations is designed to enhance security and meet the users’ requests. In the supporter IT, the organization are required to communicate their objectives to the IT department. Most of the traditional IT departments are designed to play a supporting role.  In specific, they are designed to support the front line activities and do not generate revenues directly like driver activities. Purchasing, internal accounting, and office management operations are categorized as support departments.  Langer (2017) highlights

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