Netflix Case Study

Put yourself in the shoes of Alice Jones, the executive who is being considered for termination in the Netflix case study. What objections or concerns might you express during the negotiation session if you were Alice Jones? Some examples could be:

• Alice claims the action being taken is discriminatory and threatens to sue for wrongful termination.
• Alice requests job placement or relocation benefits in order to transition to another job.

Share three objections you would make if you were Alice Jones. Then, propose responses from Sharon Slade that would help steer the process to a successful conclusion and help maintain a positive relationship between the two parties.

Reading and Resources

Textbook:The Hidden Rules of Successful Negotiation and Communication: Getting to Yes!, Chapter 7 (pp. 101–106)
Conflict and objections in a negotiating session are a natural, normal, and expected part of the negotiation process. This chapter discusses methods to constructively use such conflict to develop a win-win outcome.

Video: Dealing With Difficult People (cc) (3:58) (Optional)
This video introduces a simple two-step approach: identify the kind of difficult person you are dealing with and stop the reward for their bad behavior. This will disarm difficult people in interpersonal interactions.

• Library Article: How Netflix Reinvented HR
• Article: The Woman Behind the Netflix Culture Doc
• Presentation: Netflix Culture: Freedom & Responsibility

Answer preview

Lawsuit Against Netflix

As Alice Jones, one objection that would outshine in my termination case would remain to address the discriminatory nature of the considered termination. I would threaten to sue Netflix for wrongful termination. I have resided in service for Netflix for more than ten years. The acknowledged completion does not make sense to have its direction on me. Also, the enthusiasm I put in my work remains evident to the entire firm. I understand more about the firm than most employees since I am one of the oldest employees of Netflix. Therefore, it does not make sense to have myself considered for termination at the firm (McCord, 2014). There has never risen a case of indecency or lack of productivity in my work from any of my employers…