109.Follow the requirement to write 250words discussion.
Follow the requirement to write 250words discussion.
Please read all requirements very carefully.
The paper must totally follow the instruction.
All the work has to be 100 percent original.
Don’t copy any from internet or used papers.
Any kind of plagiarism will not be accepted.
Lesson 3 Short Answer
- Describe the key characteristics of listening. How do these differ from hearing characteristics? Provide an example to support your answer.
- 2. Explain why listening skills are important in each of the following business situations. Be sure to include key concepts in your response.
- Conducting a job interview
- Determining the validity of an employee’s complaint
- Deciding whether two employees can trade vacation schedules
- 3. Recall a recent situation in which you had difficulty listening due to distractions. Describe the situation and the distractions, and explain how you could have minimized the distractions and/or increased your listening capabilities within that situation.
Answer preview
Paying attention is one of the significant characteristics of listening. It involves looking attentively to a speaker with the aim of gaining relevant facts from what they have to say (Bourdeaud’hui, van Braak, Aesaert, and Van Keer, 2017). The second characteristic involves the maintenance of eye contact with the speaker. It creates a sense of involvement as well as rapport between the listener and the speaker. Thirdly, employment of appropriate gestures such as nodding of the head to show agreement or raising of one’s eyebrows.
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