ANALYSIS OF ORGANIZATIONAL CONFLICT MANAGEMENT

Analysis of Organizational Conflict Management

Outcome #5 Analysis of Organizational Conflict Management

Identify a conflict that exists in your organizations or an organization with which you are familiar. Address the following in your analysis:

a. What are the root causes of the conflict?

b. What are the symptoms of the conflict?

c. What, if anything, has been done to resolve the conflict?

d. What would happen if nothing was done to resolve the conflict?

Analyze the conflict and address the following in your analysis:

a. Develop a strategy to resolve the conflict. Identify and explain specific steps you would take and timeframe for accomplishment of the steps.

b. What needs to happen for your resolution to succeed?

c. How will you measure results?

d. What adjustments will you make if your solution is not working?

Students may propose an alternative project of their own design that shows attainment of the corresponding course outcome. The mentor must approve the alternative project.

Answer preview

The management of the conflict between employees and the leaders has lasted a considerable period. Like in other companies American Arline has been on the focus to establish a solution that is fair and in the best interests of the company. Lasting for almost two decades the conflict has created a new phase of the relationship between the management and the leaders of the three major unions; American Pilot Association(APA), APFA( association of the professional Flight attendants and the Transit Workers Union(TWU) over pay rise and improved working conditions…

(1400 words)

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