In a well-organized 500-word essay, explain how alternative dispute resolution effects business. Include a discussion of the costs and benefits to companies and costs and benefits to consumers.
Requirement: 500 words
APA 7th Edition
Answer preview
Customers may also call for ADR if they feel that the company is mistreating them. However, customers must be ready to incur all the costs required in the process. Some of these costs may involve the filing fees. They should also contribute to the fees charged by the arbitrator. If there are any other financial requirements like rental fees, they must be ready to contribute too. On the other hand, the benefit of ADR to customers is that they can solve any issue pertaining to unfair business practices. Most importantly, customers may have a chance to ray their opinions on what they expect the company to provide for them. Customers may also feel valued because ADR takes the rights of customers and companies as equal. Therefore, ADR is suitable for customers.
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