Communication

Book used: Adler, R. B., & Proctor II, R. F. (2011). Looking Out, Looking In (13th ed.). Boston, MA: Wadsworth Publishing. ISBN: 9780495796213

For many, conflict is considered a negative experience and an indication that something has gone wrong. When viewed from that perspective it frequently creates interactions that leave us feeling frustrated and unsatisfied. This assignment will identify some of the ways we get stuck in the trap of justification and also provide hope for a new way of approaching conflict. This different approach unlocks the possibilities of conflict and empowers us to create the change we want in the world around us, in our relationships, places of work, communities, and most of all within ourselves.

Define four of the five leadership approaches. Give a real-life scenario or example for each approach. Illustrate three of the six ways of communicating supportive verbal messages. Provide a real-life example for each illustration.

Create a written strategic communications plan for the professional communication challenge or opportunity of your choice.