Cherns Case study

Cherns Case study

Resources: Strategic Staffing, Ch. 1 and Strategic Staffing, Appendix Strategic Staffing at Chern’s: A Case Study

Refer to Chern’s Case Study in the appendix of Strategic Staffing.

Write at least three realistic process and outcome goals in a total of 525 words for staffing the position of sales associate positions at Chern’s.

Relate how the process goals you have set align with the business goals, and explain why this is important in no more than 175 words.

Use Table 1-2 and Table 1-3 in Strategic Staffing, Ch. 1 for reference.

Answer Preview
At Chern’s, the sales associates should execute the customer service strategy of the company by maintaining a long-term relationship with their clients (Phillips, J. M., & Gully, S. M. (2015). Chern’s wants to hire only the elite sales associates; this is evident in the high expectations and sales force accountability for the results that chern has…
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