Communication and Conflict
These are two separate discussion posts not one paper. Both discussion posts need to be completed. Any references used should be in APA format.
1. Managing Conflicts: Post should be 250 – 300 words
There are many different types of conflict and many ways to resolve them. Communication is the most important component in managing conflicts and working on a resolution. Visit Slideshare and review several presentations regarding conflict resolutions or managing conflict. Select one presentation to share with the class.
Provide the link, the title of the presentation, the author, and a brief summary of the presentation. Identify why conflict occurs and the communication processes used to manage or resolve conflict.
Reference:
SlideShare Inc. (2010). Upload & share PowerPoint presentations and documents. Retrieved from www.slideshare.net
2. Positive and Negative Views of Conflict: Post should be 250 – 300 words
Conflict can be productive. Although when most people are surveyed, they have a negative view of conflict.
Explain how conflict can have productive results. What are some skills needed to effectively manage conflict? Discuss why many people have a negative view of conflict. Identify ways that a person can begin to view conflict in a positive manner.
Answer Preview
Conflict is a state in which two or more parties disagree over a particular issue. Conflicts normally bring about disharmony between the parties involved. There are very many causes of conflicts. These causes may include stress, personal egos, competition for resources, substandard performance, the difference in beliefs, confusion, non-compliance with policies and generational…
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