Read the article How to Handle Difficult Conversations at Work(link: https://hbr.org/2015/01/how-
Each member of your small group will answer the following questions:
- How could the situation or conversation have been handled differently so that expectations and concerns were communicated clearly?
- What is your recommendation in this case? Would you conduct a formal or informal conversation, and why?
Requirements: 2 paragraphs
Answer preview
Tabatha would also have addressed why the company was laying off the employee and why he was being laid off, which would have given the employee time to respond, leading to mutual agreements and better conversational outcomes. She should have also given something back, for instance, a recommendation or proposed alternatives to the employee. This would ensure better results in the conversation by providing effective communication through active listening and providing them with other options.
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