The quality of the user experience is very important to the success of an application. In the early days of computing, users often experienced long delays since computing power was poor and networks had comparatively slow throughput. Modern systems have largely eliminated these delays due to increased network and computing power, yet users still report a high level of frustration.
Suggest one method for reducing the frustrations for each of the reasons you supplied in Question 1.
Describe methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.
Suggest at least three methods to reduce the frustrations among the disabled population and how this population can be better served.
Use at least three quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
Determine reasons for user frustration with modern applications, and methods to reduce that frustration.
Please be sure not to use old papers because this instructor looks for it. But you do amazing work so I know I won’t have any problems with your work.
Answer preview
Frustration may happen when an application has a poor design, or it may occur naturally due to a lack of information about new applications. The methods of determining the real cause of frustration are perception and physiology. Perception refers to a person’s ability to be aware of something. People may have different meanings of something based on their perception. When the users are presented with a new application, perception can tell the cause of frustration. That is, if some users like the application and others do not, it means that the frustration comes from the design of the system. It is because some people prefer applications that incorporate audio-visual contents while others like to interact with texts. If all users become frustrated, it means that none of them has a unique perception from others, and therefore the frustration is natural.
