hospitality management
Research Paper
Introduction to Hospitality
Instructions
We have discussed various types of venues within the hospitality industry. Please choose one of the venues that is of the most interest to you and write a research paper of no less than three pages, not including the title page and references, covering the following topics:
- how technology is utilized in the venue,
- career opportunities within the venue,
- marketing strategies within the venue,
- how positive and poor customer service can affect consumer behavior within the venue,
- the importance of competent communication and decision making in the venue, and
- how the concept of control is used in the venue.
Please be certain that all references, including your textbook, are cited properly using APA format.
Textbook:
Walker, J. R. (2013). Introduction to hospitality management (4th ed.). Upper Saddle River, NJ: Pearson.
Answer preview
Hospitality Management
The hospitality industry is constituted of various venues such as recreation, attractions, and clubs. The recreation sector is of interest to me and would like to venture into the business upon completion of my hospitality management course (Walker, 2013). Recreation sector is a lucrative enterprise that contributes significantly to the economy. There may be indoor recreation or outdoor recreation. Examples of indoor recreation facilities are spas and massage parlors. Outdoor recreation may be in the form of camps. However, it is a broad sector of the hospitality industry which is growing fast.
Technology Utilization in Recreation
Technology plays a very integral and influential…
(1200 words)