Listening Discussion
irst of all, read the file first and post a discussion more than 500 words
Once again use the Situation, Behavior/Action, Outcome/Result to organize your discussion post. Think of a situation where discriminate or evaluative listening was required of you.
- Describe the situation or circumstance.
- Explain the message that you believe the sender was trying to communicate or did communicate.
- Describe your listening behavior/feedback; note verbal and nonverbal aspects that comprised your feedback.
- Describe the outcome in terms of the success or lack therof of the communication transaction. Did the way that you listened influence the outcome?
- Cite points of information or conclusions drawn from 3 of the readings or TED Talks. One point made from each of your 3 reading/video choices is sufficient.
- Reminder: you choose 4 of these 6 discussion posts offered – communication apprehension, listening, nonverbal, gender, intercultural and persuasive
Maybe you can read these file first. You can understand the request of the assignment/
Answer preview
During one of my shopping where I was accompanied by my friend, we came across some sales representatives who were advertising a new startup retail store. One of the representatives was very persuasive. He offered us a 10% discount on what we would purchase from the store. I was listening attentively because I wanted to evaluate whether the prices of some of the goods such as electronics and kitchenware were affordable compared to other retail stores I knew around. I, therefore, practiced evaluative listening since I was keen on assessing the credibility of the information we were being given. Evaluative listening also identified as critical listening, is where one is able to assess the truth or facts of what is being communicated. In this case, listening is not only an auditory act but it is also a visual act. The message the sales representative was trying to communicate is that the newest retail store in the area was the best option for our shopping spree. In this case, the sales representative was trying to persuade our way of thinking and also influence our shopping activity by giving us the option of a better place to purchase any household products. The main reasons that the representative gave were the store’s fair prices, quality commodities, and good customer service
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