Miscommunication

Part:

Discussion Topic:There is a miscommunication while you are working on a project with a team. This miscommunication leads to a delay in getting the work done and frustration from both coworkers and yourself. For the purposes of this Discussion, choose one of the following mediums for the miscommunication to happen:

a. Email
b. Texting
c. Face-to-Face
d. Phone discussion
e. Workplace Instant Messaging

Create a brief audio recording of two tips that could be used to avoid miscommunication in the medium you chose from above. This recording should be an informational explanation you would give to coworkers. Recording should be 1–2 minutes in length and include a clear explanation for the tips you have determined would be helpful.

PART TWO: During this Discussion, to assist you with your planning for next unit’s work, you will also share information about your planned observation for your Unit 6 Assignment. Please share the following information (in written form):

You will choose a business to observe either as an employee or as a customer/client.

What company will you observe?

What site can you go to find the mission statement for the company?

Answer preview

Part 1

Failure to communicate adequately and efficiently cause delays in meeting set objectives and frustrations to employees and employers in organizations. The face-face conversation is a useful tool in communication but can result in delays due to miscommunication. Recognizing and utilizing passive hearing and active listening art could be helpful to avoid miscommunication in face-to-face conversation. Passive and active listening allows proper engagement of verbal and non-verbal feedback from either party to facilitate a higher level of understanding (Lewis, and Mills, 2018). Passive hearing and active listening also enhance proper attention, thus allowing participants to grasp the right information. Discussing the other party`s expectations is also another tip in face to face communication that…

 

(300 words)