This assignment allows you to apply the fundamentals of the three-step writing process (planning, writing, completing) to basic business communication messages.
Imagine you are planning a series of trainings for your team on best practices in workplace communication. Your first step is to send out an e-mail highlighting the topics of your upcoming series of trainings.
Write a 350- to 525-word e-mail message to your coworkers that discusses the topics to be covered in the upcoming trainings.
Your email should:
- Define business communication and how is it different from personal communication.
- Address intercultural communication in the workplace.
- Apply ethics to business communication.
- Discuss the impact of social media and other digital technologies on business communication.
Apply the fundamentals of the three-step writing process as you write your message.
Answer preview
Business communication is the process of sharing information among people in the organization and those outside the organization. An organization should provide good business communication between the employees and the management to achieve the company’s goals (Kalogiannidis, 2020). Business communication is very different from personal communication. Personal communication involves private letters, emails, memos, telephone conversations, and personal interviews. Business communication is more formal than personal communication, and it involves a larger audience. People will often practice when speaking in a business meeting but will not practice talking to friends and family. We should have excellent verbal and nonverbal communication skills. Good language is a symbol of a company’s integrity and it affects how the customer views it. For instance, an employee or a leader who speaks in improper grammar and have many spelling errors in their writings can portray a bad image of the company. In a business, one ought to know when to talk, when to listen, and share ideas.
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