Students will demonstrate effective communication both orally and in writing. Students will utilize effective interpersonal and group communication methodologies incorporating the use of appropriate technology, and develop professional documents and persuasive presentations utilizing communication technologies that convey key concepts to internal and external stakeholders.Using an organizational or group situation with which you are very familiar, construct a portfolio of interpersonal communication with groups/audiences supported by technology. The first part of the portfolio will include:

• A clearly identified message to be communicated;

• A clearly identified audience to receive the message, described in terms of the number of people in the audience, the reason they need to receive the message, and their characteristics (organizational role(s), cultural group(s) represented, preferred communication styles and methods, etc.);

• A strategy for communicating the message that includes its format, timing, delivery options, and how technology will be used to support the delivery and/or content of the message;

• A record of the message being delivered, such as a video or audio recording of a presentation, or a copy of a written document.

Lastly, a written reflection of 8 – 10 pages in APA format on the relative effectiveness of the communication, including consideration of how well the message was delivered, how it was received, and how you gathered feedback from the audience regarding the effectiveness of the communication. The written reflection will also include specific lessons learned and recommendations for improvement.

You may propose an alternative project of your own design that shows attainment of the corresponding course outcome. The mentor must approve the alternative project.

Answer preview

First Portfolio

The message

Boeing has considered it lay off some of its workers. With the increased competition from other international companies like Airbus, the company needs reducing the cost of operation. Manufacturing employment in the company has declined. Most of the employees to be laid off have their contracts expiring in the next few months. The company also has a voluntary layoff plan which will be completed in the coming year and need members to make an application.

The Audience

The audience of the message will be individual employees and the labor unions that represent them. The number of employees to be laid off is 5,000 in the US Boeing Commercial Airplanes and 2,000 the Boeing Integrated Defense Systems division. The International Association of Machinists and Aerospace Workers (IAM) labor unions will receive the message as well. The policy between the organization and the union is to communicate involuntary layoff in advance to allow for effective resolutions of any critical conflicts. The company also intends to pass the message to the employees…

 

(2900 words)