Retail Management Discussion Board W5
Compose a post that integrates a complete Bible scripture verse and transcends all aspects of the following question(s) comprehensively and collectively as a single post.
– 300-400 Words
– Supportive References
Post a message that presents your answers to the case questions for Case 28 Enterprise Rent-A-Car Focuses on its People.
Read: Levy and Weitz, Chapters 16
- Retailing Management, (Boston, MA: McGraw-Hill Irwin, 9th edition, 2014), Michael Levy and Barton Weitz, ISBN: 9780077512378
- APA 6th Edition Publication Manual of the American Psychological Association, (2009), American Psychological Association, ISBN 978-1-4338-0561-5. Available through http://www.apa.org/pubs/books/
4200066.aspx
Answer preview
In the analysis of the Case Study 28, several pros and cons have been identified of the Enterprise’s human resource management strategy. The first advantage of the adopted Enterprise Service Quality Index (ESQI) increases motivation to workers in terms of customer satisfaction. Since ESQI was used to motivate managers were basing on the customer satisfaction scores, thus prioritizing the clients. By prioritizing customers, it boosts the company’s productivity and profitability. In 1 Corinthians 14:40…
(300 words)