When managed well, diversity often enables companies to develop a variety of competitive advantages Inbox

When managed well, diversity often enables companies to develop a variety of competitive advantages through the different talents and characteristics of employees. Diversity management is therefore emphasized in many business organizations.

Your assignment this week is to first watch the On-the-Job video of JetBlue that is located in the online Mind Tap content associated with this course. Watching this video will give you an excellent example of a company that effectively manages diversity. JetBlue set out to bring humanity back to air travel. Lisa Borromeo, the director of brand, advertising, and market planning at JetBlue Airways, states that the way to differentiate JetBlue from its competitors is its people. This is demonstrated in its focus on customers and crew members. Because JetBlue is based in New York City, its personnel and customers reflect the diversity of the city. The diversity of the employees helps them understand and fill the needs of the customers. Hiring is based on technical skills, knowledge, and the ability to do a specific job. Interviewers look for employees who are a good organizational fit. They match employee talents to the jobs that need to be done. JetBlue mentors employees who want to move up in the organization and promotes its employees.

After watching the video, identify another company that is effective at managing diversity and write a short, 2-page report on the company’s diversity efforts. You should focus specifically on the policies and practices that the company uses to enhance the management of employee diversity.

To identify key information, look through reputable news outlets and business publications (online and/or print) for stories about your selected company’s diversity management efforts. To better understand these efforts, you should be somewhat familiar with the company in terms of background, industry, operations, and/or culture.

The report should be approximately 2 single-spaced pages (12-point Times New Roman font, 1-inch margins; page count does not include title page or bibliography). At least 5 credible sources (much more is preferable) should be cited that provide support for your assessment. The file submitted should be in Microsoft Word format.



Company Diversity Analysis Rubric

Policy/Program Identification
10.0 pts

Diversity policies/programs are identified and clearly explained.

6.0 pts

Diversity policies/programs are somewhat well-identified.

1.0 pts

Diversity policies/programs are not well-identified.

Clarity, Conciseness, and Grammar
5.0 pts

Perfectly clear and concise; excellent grammar/no typos.

3.0 pts

Somewhat clear and concise; some grammar issues/typos.

1.0 pts

Not clear or concise; poor grammar/many typos.

Detail, Length, and Sources
10.0 pts

Appropriate amount of detail given about company diversity efforts, content is lengthy, and many sources are used beyond basic requirements.

6.0 pts

Insufficient amount of detail given about company diversity efforts, content is not lengthy, and few sources are used beyond basic requirements.

1.0 pts

Very poor detail, brief analysis, and not many sources used.

Total Points: 25.0


Answer preview

As business operations expand, so is the increase in trade volumes and competitiveness. With advancements in technology, foreign markets have developed, enhancing international commerce. However, even in places where business entities are constrained in particular regions, the situation is not different because cosmopolitans are increasing, providing the potential for scaling up businesses. However, the phenomenon also poses a relatively novel challenge in handling diversity. Diversity can be understood through different dimensions, including race, ethnicity, gender, religious affiliation, political inclination, socioeconomic status in society, and sexual orientation. Due to modern business operations’ multicultural and multidimensional nature, organizations must exercise diversity cautiously related to employees and customers. Amazon is one of the organizations that have embraced diversity in its operations to promote the sustainability of the business. This paper outlines the efforts Amazon has taken to embrace diversity and inclusion in promoting its operations and the welfare of its employees.

1232 Words