The articles above will help you understand the dataflow diagram and other process modeling techniques. Once you have a better understanding, you will create a diagram of your own based on the scenario below. There are many different ways to diagram this process. The idea is that you understand how to create the diagram and work through the various steps properly.
When new patients are seen for the first time, they complete a patient information form that asks for their name, address, phone number, and brief medical history, which are stored in the patient information file. When a patient calls to schedule a new appointment or change an existing appointment, the receptionist checks the appointment file for an available time. Once a good time is found for the patient, the appointment is scheduled. If the patient is a new patient, an incomplete entry is made in the patient file; the full information will be collected when the patient arrives for the appointment. Because appointments are often made far in advance, the receptionist usually mails a reminder postcard to each patient 2 weeks before the appointment.
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incomplete entry, enabling the new clients visiting the clinic to complete the patient identifying form on the scheduled day. Based on the health center’s protocols, the professional sends reminders to clients through email, reminding them about the planned meeting. Hence, the illustrated chart can enable an assistant new to the job to understand the processes needed when engaging new clients and scheduling appointments.
