please read the following then answer the questions below Category 2.1 Strategy Development & Category 2.2 Strategy Implementation sections of Malcolm Baldrige National Quality Award Application Summaries for Memorial Hospital and Health Care Center (2017).
12-2018 Memorial Hospital Baldrige Award Application Summary.pdf
Evaluate the strategy development and implementation processes of Memorial considering what they described as being important factors in their Organizational Profile.
What do you see as their strategic imperatives, and key strategy development and implementation process strengths and opportunities for improvement?
For your takeaway(s), please explain:
a) the major concept(s) you learned;
b) why were they a meaningful learning for you; and
c) describe your ideas about a potential practical, real-world example or application of the knowledge you gained.
Answer preview
The hospital still remains true to its faith-based ideals, evidenced by the fact that company leaders will always open up meetings with prayers and then proceed to give stories regarding how staying true to their core values has allowed the company to remain successful (MHHCC, 2018). Despite all the changes taking place in the health care industry, MHHCC never allowed the cost of care to hamper the quality of care patients receive when they visit the hospital. MHHCC strives to provide high-quality care at prices that most people can afford, an aspect that helped increase the popularity of the hospital.
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