AHS 7610 Week 3 Mini assignment 1
Now that you have learned about systems and system transformation approaches, this week you will write a paper describing what you notice is going on in the human systems in which you participate, what are your responses (thoughts, feelings, actions) to those experiences?
Week 3 Readings and Resources
This week’s readings will help you to understand the concepts of the 5 Cs of organizational change as well as what leverage points can be identified to help systems transform.
Textbook Readings
- Designing the Customer-Centric Organization. J. Galbraith. Chapters 3 & 4 (pages 43-86)
- The Fifth Element. P. Senge. Chapters 4 & 5
PowerPoint Presentations
Article
- Leverage Points: Places to Intervene in a System (Links to an external site.): This article helps to explain what leverage points exist within a system (and therefore with an organization) with real-world examples that make it easier to understand the leverage points.
Answer preview
Now that I have learned about systems and the approaches that help promote significant transformations, I have discovered correlating factors that match the learned concepts. In the human systems I participate in, the leaders acknowledge the essence of functions like managing, organizing, and controlling organizational processes to achieve the set goals. According to Senge (2004), the three functions align with the vision, values, and mental models that leaders develop to shape the internal environment. The organizational processes go hand in hand with the five strategies, namely core, consequences, customer, control, and culture, for reinventing change in the human systems.
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