Who’s the Boss?: Millennials Managing Across Generations in the Hospitality Industry
Each case study analysis must adhere to the following criteria:
- Submitted as a Word document
- Approx. 800-1000 words, (2 pages max), 1.5 spacing, 1” margins, 12pt Times New Roman font.
- Grammar and professionalism are required including full sentences
- APA style referencing
- Include sections for problem statement, Alternatives, and Solution
- SWOT analysis can be used but not necessary
- All information you are to make decisions on must be in the case study. While you are able to bring knowledge such as different tactics and calculations you are not to bring in other “real world” solutions, unless instructed to.
E.g. if you are given a real world company and asked which direction they should take, the direction should be based off information only given in the case and not what the company did in the real world.
| Task | Tool | Weighting | Due Date |
| Picture and biography posted to Canvas | Rubric A | 10% | 08-29-22 |
| Participation in class discussion board | Rubric B | 20% | Continuous |
| Analysis on Case Studies 5% x 6 | Rubric C | 30% | 09-12-22 09-19-22 10-03-22 10-10-22 10-24-22 10-31-22 |
| Individual Assignment: How have international food and beverage trends influenced a recovering competitive industry | Rubric D | 40% | 11-28-22 |
| Total | 100% |
Requirements: Approx. 800-1000 words, (2 pages max), 1.5 spacing, 1” margins, 12pt Times New Roman font. | .doc file
Answer preview
One of the hallmarks of the contemporary workplace is the presence of employees from different generations (Rajput et al., 2019). Managing a multigenerational workforce can present a problem for organizational leaders, especially when wrong managerial approaches are used (Rajput et al., 2019). Gladys encountered similar problems when managing her Gen Y peers, Jorge and Esmeralda. After graduating, Gladys secured a position in a hotel-manager training program for a hospitality firm (Mejia & Lavendol, 2015). She was a diligent employee, and her leadership potential prompted a promotion to the permanent manager of the food and beverage
1196 Words
