Communication Management Case Analysis
Outcome 8 – Case Study in Project Communication Management
The instructor will assign a case or give students guidelines to use in selecting a case for analysis. Students will write an analysis (6-7 pages) of a case study involving a high-stress project with communication issues. The analysis will conclude with a section summarizing strategies for maintaining effective relationships among and between members of a project’s social and relationship capital network which shows their relevance to the case and provides specific examples of their use on-the-job. A case analysis is designed to help students sharpen your analytical skills. The strongest way to analyze a case is to apply a variation of the scientific method. This method of analysis is a logical approach that includes the seven steps outlined below. The required components of a case study are:
• Summarize the case.
• Identify and define central problem or problems.
• Justify problem(s) definition.
• Identify potential solutions.
• Reframe (analyze) key elements of case, paying particular attention to the efficacy of your potential solutions.
• Conclude the analysis with a section summarizing strategies for maintaining effective relationships among and between members of a project’s social and relationship capital network .
• Propose a specific solution.
• Justify specific solution.
• Develop a plan for implementing and evaluating your proposed solution. Helpful Hints in Writing Case Study 1. Summarize the Case
• Study the case. Take extensive notes on events, issues, relationships, actions and reactions.
• When intimately familiar with case, write a summary focusing on events, decisions, actions and counter actions.
• Be succinct; avoid extraneous details. 2. Identify and define central problem or problems.
• Diagnose predecessor events symptomatic of dysfunction.
• Distinguish between “presenting” symptom(s) and cloaked symptom(s).
• Frame the definition, remembering definition suggests a solution.
• Cite scholarly studies to support your identification and definition. Studies should relate to the central concepts for the specific course for which the case study is being prepared. Students may propose an alternative project of their own design that shows attainment of the corresponding course outcome. The mentor must approve the alternative project.
The current case for this analysis can be found in the CityU library Books 24×7 collection at the link below.
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Answer preview
Communication Management Case Analysis
The most crucial factor in the successful completion of a project is communication. Establishing an honest and open communication process enables project stakeholders to be committed to each other and the project. This includes an aspect of command and control of the project centralized to the project manager. The discussion is a case analysis of the Blue Spider Project which failed to meet a criterion for a successful project due to miscommunication. The Blue Spider project was an engineering project to improve the structural capabilities of the Spartan Missile. During the process of design the specifications that the product would have fatigue failure after nine years; however it was occurring after six years. The Lord industries were the prime contractor but offered Park Corporation a contract to be a subcontractor. The discussion analysis focuses on defining the problems in the case and proposal of solutions to address such issues. The most critical…
(2100 words)