Models of Quality Improvement in Healthcare
Deliverable 2 – Models of Quality Improvement in Healthcare
Explain the basic models of quality improvement in healthcare.
Course Scenario
Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:
- Emergency room services
- Intensive care
- Surgical care
- Obstetrics
- Diagnostic services
- Some rehabilitation therapies
- Inpatient pharmacy services
- Geriatric services
- Consumer physician referral services
Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.
Scenario Continued
The CEO has met with you to let you know that some members of the Board of Directors are questioning the value of developing a quality improvement plan. She has asked you to create an executive summary and an information sheet to be included in the next Board packet.
Instructions
Topics for the executive summary should include:
- What is a Quality Improvement plan?
- Why do healthcare facilities create improvement plans?
- Why would you recommend the facility create and implement a QI plan?
NOTE – APA formatting for the reference list, and proper grammar, punctuation, and form required.
After completing the Executive Summary, you will create a one-page information sheet for the Board that they can use to answer questions about QI plans.
- The information sheet should give your CEO and the Board of Directors enough information to have an educated conversation with patients and other stakeholders on the value of QI plans.
- Make sure to use audience-specific language and tone on your information sheet. Remember, you are writing this information sheet for your CEO and the Board of Directors.
- Be creative, and make your information sheet fun and organized.
You MUST meet the below:
Executes an appropriate information sheet for board review containing detailed information on QI plans with examples.
Correctly identifies the purpose of a QI plan and thoroughly discusses supporting details.
Selects theory with fully supporting personal examples and explanation.
Correctly identifies reasons healthcare facilities create improvement plans and thoroughly discusses supporting details.
Provides a recommendation for developing a QI plan and thoroughly discusses supporting details.
just need the executive summary then a one page information sheet in apa format 🙂 thank you so much!
Answer previewPart one-Executive Summary
Every health organization needs to provide the highest quality care to patients, as well as, their families. However, in the case of Chaparral Regional Hospital, this cannot be achieved if the facility delivers poor customer service as a result of health professionals who treat patients rudely. For organizational success to be achieved, leaders need to provide direction in taking efforts to enforce quality improvement. Such a consideration can enable the health organization to rebuild trust with their clients, attract prospective investors, and also enhance the reputation of the facility. Developing a quality improvement plan (QI) is an approach that the health organization should consider to achieve the desired …
(700 words)