This list of 75 KPIs every manager needs to know is also listed in your textbook on p. 275. After reviewing this list and the required resources for this module, consider which indicators would be most important for an industry of your choosing. Provide background information on the industry you chose, and why you think the KPIs you chose are important. Support your list with resources.
Be sure to post an initial, substantive response by Thursday at 11:59 p.m. MST and respond to two or more peers with substantive responses by Sunday at 11:59 p.m. MST. A substantive initial post answers the question presented completely and/or asks a thoughtful question pertaining to the topic. Substantive peer responses ask a thoughtful question pertaining to the topic and/or answers a question (in detail) posted by another student or the instructor.
Requirements: 250-500 Words
Answer preview
These are the single global rating where employees are directly asked to state how satisfied they are at their job, and the summation score where key elements in a job are identified and employees are required to state their feelings about each element. Though not as effective as the rest, employee satisfaction surveys are also carried out by some sectors of the industry. Some of the ways of increasing employee satisfaction include allowing flexibility so that the employees are free to take charge of their own time at the workplace (Raymond, 2013). Allowing innovation from the employees also helps in boosting their morale and thus increasing their productivity because some of the employees usually have brilliant ideas, but they lack a platform where they can be expressed. Giving them freedom of ideas boosts their productivity levels very well.
