service-oriented approach
Discussion question
The chapter states that “our economy has become increasingly service-oriented.” (p. 212) Do you agree or disagree? If you agree, why do you think we are now more service-oriented than we have been to this point? If you disagree, please explain why you do so and cite examples of why this service orientation is no greater now than is has been before.
Answer previewIt is true that in the world today, most firms are leaning towards the service-oriented approach, leaving behind manufacturing. It is, however, necessary for them to make sure that they consider all the inventories they make so that they can take an internal customer approach. Service-oriented firms have gained more traction due to the few and almost no raw materials needed, for instance, the cybercafé. Based on the need to come up with an inventory of the services being given in a company, there is the sense of intangibility that allows a company to go on with their service del…
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