B.R Investments is a reputed finance company having 15 branches in different part of the country. In the home office there are more than 200 employees. This company has a performance rating under which the employees are rated at six months intervals by a committee of two executives. Graphic scales have been used as means of appraisal. The qualities considered are responsibility, initiative, and interest in work, leadership potential, co-operative attitude and community activity. After the performance is evaluated, the ratings are discussed with the concerned employees by their immediate boss who counsels them. The ratings aroused to influence promotions and salary adjustments the employees and also as a criterion for assigning further rating for them.
Recently three employees of the company called on the company’s president to express their dissatisfaction with the ratings they had received. Their scores and composite ratings had been discussed with them. Because their ratings were comparatively low, they had been denied annual increments in salary. Approximately, two thirds of all the employees received such increments. The aggrieved employees argued that their ratings did not accurately represent their qualifications or performance. They insisted that “community activity” was not actually a part of their job and that what they do off the job is none of the company’s business. They expressed their opinion that employees should organize union and insist that salary increase be automatic.
The threat of a union caused concern to the officers of the company. This particular experience convinced the top officers that ratings may represent a serious hazard to satisfactory relationship with employees. Even the chief executive finds that performance appraisal is a dangerous source of friction and its hazards outweigh its values; so it should be discontinued altogether.
4. Examine the role of HR as a strategic partner in an organization
Assignment Workload:
The word count for this assignment must be between 800 to 1000 words
Answer preview
In order to resolve the conflict at B.R Investments, as the Human Resource manager, I would conduct a thorough evaluation the current appraisal system that is in use within the company. The evaluation will bring to light issues that exist within the system (Cascio, 2018). After the evaluation, I would then organize a meeting with all the managers in charge of the various departments and whose role is to discuss the results of the appraisal with the employee. The meeting should be used to get their opinion and thoughts about the system and come up with any recommendations about the system.
