Violated expectations are often the cause of conflict in cross-cultural teams due to the result of different cultural rules. However, unmet expectations must be managed effectively for a team to succeed. What are some of the most common behaviors that are classified as primary ways expectations tend to be violated in cross-cultural teams? Explain each with detailed examples.
Your response should be at least 200 words in length.
2. Identify at least two of the common problems that are associated with managing virtual teams. After identifying the problems, describe a team-building method that could be applied to each situation.
Dyer, W. G., Dyer, W. G., Jr., & Dyer, J. H. (2013). Team building: Proven strategies for improving team performance (5th ed.). San Francisco, CA: Jossey-Bass.
Answer preview
Virtual teams are located in different geographical areas and are found all over the world thanks to technology. This helps in nurturing of raw talent from all over and also expanding the team’s activities to different cultures. However, there are some challenges that are associated with the managing of virtual teams. One of them is poor communication which is brought by misunderstanding. People coming from different place means different languages are going to be used whereby the main language that is going to be used by the leader or manager may not be familiar to every team member (Dyer, et al., 2013). Another challenge is that of difference in work ethics. Each country has different culture compared to another. Managing virtual teams becomes hard when the different cultures are involved and also when the team leaders try to satisfy all of them.
