APA-style formatting, including properly documented citations.
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Answer preview
There is the issue of turnover. This involves the reluctance of employees to take up such roles which are coupled with the hard time involved in keeping them in such positions. There is also the challenge with a human error leading to costly mistakes coupled with work-induced stress (Scott, 2018). Development programs are essential yet there is an inadequacy in them. In addition to that, there is no effective system for nurturing potential leaders.
The relationship between Frontline Leaders and Performance
The culture of an organization is what determines the competitive advantage which translates into good performance. This culture is cultivated by frontline leaders.