1. Identify some of the sources of conflict often experienced in teams. Select one of the sources and describe an exercise the team could utilize to overcome the conflict.
Your response should be at least 200 words in length.
2. Since violated expectations often lead to conflict for individual and team relationships, explain some of the most common expectations that leaders and subordinates often violate. Share personal work-related or community-based examples to solidify your understanding of the concept. In addition, discuss how these types of problems were handled in your workplace or team-building scenario. Were the methods used correct or incorrect? Explain your answer.
Your response should be at least 200 words in length.
3. Select one of the team mediation techniques (negotiation, role clarification, or start-stop-continue), and describe how you would use this technique to defuse a team conflict situation. Include an example of one of the techniques that you have witnessed in your work environment.
Your response should be at least 200 words in length.
(Word document has been attached with the same questions)
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Answer preview
Team mediation techniques are essential for conflict management. One of such techniques is negotiation, whereby parties resolve disputes by agreement or compromise. The process seeks fairness and mutual benefit for the parties involved. The technique diffuses conflict by bringing together the conflicting parties (team members, employers, and leader) to an actual communication and mutual negotiation to reach an agreement (Magzan & Babić 2019). The parties should identify the problem, learn about it, and suggest ways of settling. Where the actual disputing members cannot meet, mediators intervene as neutral third parties.
