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Performance consulting is an approach that incorporates system thinking to resolve performance problems in organizations. According to Rummler, (2007) performance consultants who facilitate this practice acknowledge the need for performance change and optimization of available manpower to help the organization achieve its goals. In the process of performance consulting, the consultants usually assess and diagnose performance issues, design blueprints and provide recommendations for the organization to implement.

During performance consulting, activities like development of learning solutions, instructional designs and training mainly help in solving performance issues by bridging knowledge and skills gaps that…