Cultural and Demographic Diversity

From Manager’s Bookshelf

• Reading 2: Big Winners and Big Losers, Alfred A. Marcus, summarized by Allen Harmon 71
• Reading 3: How the Mighty Fall, Jim Collins, summarized by Tanya Pietz 78
• Using the assigned readings in the text,
• Using the Helpful Resources web sites, and

• Reading 2: Responsible Restructuring, Wayne F. Cascio, summarized by Stephen Rubenfeld 90

• Reading 1: Coming to a New Awareness of Organizational Culture, Edgar H. Schein 97

• Reading 1: Positive Leadership, Kim Cameron, summarized by Jodi Nelson 141
• Reading 2: Bad Leadership, Barbara Kellerman, summarized by Warren Candy 144
• Reading 3: Power, Jeffrey Pfeffer, summarized by Kristie J. Loescher 148

• Reading 1: Building the Bridge as You Walk on It, Robert E. Quinn, summarized by Peter Stark 165

• Reading 2: Super Crunchers, Ian Ayres, summarized by Brian Russell 199
• Reading 3: Gut Feelings: The Intelligence of the Unconscious, Gerd Gigerenzer, summarized by Rebecca M. C. Boll 205

From Helpful Resources

• Geert Hofstede’s Cultural Dimensions (https://geert-hofstede.com/cultural-dimensions.html)
• POMS web site
• APICS web site

Murphy, Jerome T. (March, 2006). An interview with Henry Mintzberg. Phi Delta Kappan,

87(7), 527-528.

and

find articles written 2010 and after that discuss

• Operations management

cultural and demographic diversity

Complete the following research assignment:

• Using the assigned readings in the text,
• Using the Helpful Resources web sites

Prepare a 3 to 5 page critical essay that addresses the following Topic:

How can managers adapt to a culturally diverse workforce in the US and globally? How can managers adapt to a demographically diverse workforce (including but not limited to age diversity)? Discuss how or if leadership moderates the effects of culture and demographics on operations productivity.