The Dialamerica Company Culture
CSR Brief – Assignment
CSR means Corporate Social Responsibility
Purpose of Assignment
Students will learn to assess how an organization’s culture and strategy may impact the ability to consume and implement change, comprehend the different types of organizational structures, and how this may impact change initiatives. Students will understand how there are several influencing factors in how change is consumed by organizations.
Assignment Steps
Use the organization you chose in Week 1. – The Company is DialAmerica (Telecommunications Company)
Research the company’s culture.
Provide a 700-word summary regarding your organization:
- Summarize your review and research.
- Display the characteristics displayed by your company’s abilities as a learning organization.
- Explain how your company’s culture and learning organizational abilities may support or detract from a change initiative.
Include at least three peer reviewed references.
Format your assignment consistent with APA guidelines.
Answer preview
The DialAmerica Company is concerned with the provision of marketing services to their clients such as business to business solutions as well as business to customer solutions. They also provide outbound call services and inbound call services (www.dialamerica.com). Their culture is based on improving the satisfaction of the customers and the customers’ experience. In this case, the organizational culture is considered to be the distinctive norm, belief, principles as well as the way of behavior of an organization which distinguishes it from other rival competitors (Sierk, Dvora Yanow & Ida, 2011)…
(900 words)