Author name: Rosemary Mosco

Ethical and Unethical Organizations and Techniques to Improve their Ethics

Ethical and Unethical Organizations and Techniques to Improve their Ethics

Please read entirely- There are 2 part to this and each part should be at least a page.
Part 1: Ethical and Unethical Organizations

Organizations can be considered “ethical” or “unethical.” Ethical organizations are those in which leaders adhere to ethical guidelines and engage in ethical conduct while encouraging employees to do the same. When an organization’s leaders do not engage in ethical conduct or encourage employees to do so, the organization may be considered unethical. For example, in 2010, leaders and employees at Toyota committed ethical breaches by failing to disclose and address safety concerns regarding some of their automobiles. Given the unethical conduct of Toyota leaders and employees, many considered Toyota to be an unethical organization.

  1. Review Chapter 10 in The Ethics Challenge in Public Service. Focus on how ethical institutions are described.
  2. Review Chapter 12 in the Jossey-Bass Reader on Nonprofit and Public Leadership. Pay attention to the need to focus on results, and to commit the organization to achieving those results, in nonprofit organizations.
  3. Read the Panel on the Nonprofit Sector report Principles for Good Governance and Ethical Practice: A Guide for Charities and Foundations. Focus on the guidelines for good governance and ethical practice in nonprofit organizations.
  4. Think about an institution that fits what these resources and your own assessment would consider to be an ethical institution. Think about what makes it ethical.
  5. Identify an organization (public or private) with which you are very familiar. This organization could be one in which you worked or one with which you are familiar from the news.
  • Think about the extent to which the organization is ethical.
    • Write a brief description of the organization you selected. NOTE: Do NOT state the name of the organization.
    • Then explain the extent to which the organization is ethical. Provide specific examples to illustrate your explanation

Assignment Page 1 Requirements:

Part 2: Techniques for Improving Ethics in Organizations

There are a number of techniques designed to develop and improve the ethical conduct of leaders and employees in organizations. The use of these techniques varies depending on how “ethical” an organization may already be or strive to be. Many techniques are useful across organizations. For instance, leaders and human resources personnel in all organizations should make sure that newly hired employees receive ethics training. Some techniques are more useful than others when organizations need extensive improvement in ethical conduct. In this Discussion, you reflect on the organization you chose for the first Discussion this week and identify techniques that could be used to improve the ethical conduct of its leaders and employees.

  • Review Chapter 8 in The Ethics Challenge in Public Service. Focus on the role of codes of ethics.
  • Review Chapter 10 in The Ethics Challenge in Public Service, focusing on the range of tools suggested for how to create ethical institutions.
  • Read examples of codes of ethics, and of practical tips, from the listed websites.
  • Choose and gather information about an organization that uses one or more of these sorts of tools.
  • Using the same organization, you chose for the first part, identify two techniques you think would be most useful in improving the ethical conduct of leaders and employees.

Assignment Page 2 Requirements:

  • A brief description of the organization you chose for the first page
  • Describe at least two techniques you think would be most useful in improving the ethical conduct of leaders and employees in that organization.
  • Explain how and why these techniques would be useful. Be specific and use examples to illustrate your explanation.

All resources must be cited properly in APA Format.

Resources

books: The Ethics Challenge in Public Service

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Communication Goals

Communication Goals

 

Take some time to think about challenges you have communicating with other people. These difficulties may involve strangers and acquaintances, friends, family members, or people at school or work. You may identify situations that involve specific individuals or general circumstances. Some examples include having trouble starting a conversation with someone you have never met, saying “no” when your sister asks to borrow money, or participating in meetings, even when you have a question or contribution to the discussion.

1A. What are your “I can’t” communication behaviors?

Make a list of 4-8 challenges relating to your interpersonal communication that you feel require attention because you “can’t” seem to do these well.

View Answer (Links to an external site.)

  1. I can’t ask my friends for favors when I need their help.
  2. I can’t discipline my daughter without becoming angry.
  3. I can’t say “no” when my boss asks me to work overtime.
  4. I can’t address employees directly or clearly when corrective action is needed.
  5. I can’t stop coming across as sarcastic in my conversations with others.
  6. I can’t keep my staff focused on the discussion at hand during meetings.
  7. I can’t accept constructive criticism without becoming defensive.

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When you have completed your list, describe each “I can’t” behavior in detail (1-2 paragraphs each), and provide examples to illustrate why you included each behavior in this list.

View Answer (Links to an external site.)

“I can’t say no to a family member if he or she asks for my help.”

Unless I have a really good excuse, I can’t say no when a family member asks me to do something. Even though I often feel like I am being taken advantage of, I still feel obligated to help. Our family is very close and we do a lot of things for each other, but my family members tend to ask me to do the things that nobody else wants to do or is willing to do. It has become expected that I will do the things that others will not.

Last week, I used a vacation day and cancelled personal plans on two separate days to tend to family business. On Tuesday, I took my grandmother to the doctor for an outpatient surgical procedure because my mother had an important business meeting that day. On Saturday, I cancelled a dinner with old friends to look after my three-year-old niece so that my brother and sister-in-law could celebrate their anniversary.

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1B. What are your “I won’t” communication behaviors?

Now read your list of “I can’t” communication behaviors aloud and consider each one carefully. Go back and read each behavior aloud again, but this time, substitute the word “won’t” for “can’t.” (“I won’t ask my friends for favors when I need their help.”)

Be honest with yourself – were there behaviors on your list for which the word “won’t” seemed more accurate than the word “can’t?” Probably so, because there are very few communication behaviors which people are physically unable to do. “Won’t” suggests that an element of choice is involved.

Make a list of any statements that you revised to say, “I won’t,” and describe for each why it is more accurate than the original “I can’t” statements. Eliminate any “I won’t” statements from consideration for this project.

1C. What are your “I don’t know how to” communication behaviors?

Now go back to your remaining “I can’t” communication behaviors and try substituting, “I don’t know how to” for the words “I can’t.” Instead of saying, “I can’t keep my staff focused on the discussion at hand during meetings,” try saying “I don’t know how to keep my staff focused on the discussion at hand during meetings.”

It is important that you do not take the phrase “I don’t know how to” too literally. You may find that you do know how to do some of the things on your list, but you don’t know how to change from your existing poor habit to an improved communication behavior.

View Answer (Links to an external site.)

“I don’t know how to say no to a family member when they ask for my help” might sound strange to some. Of course you know how, you just say “no.” In reality however, saying no may not be that easy, it may not be your habit, may not come naturally, and so forth. In addition, you may not recognize that there is a time for “yes” and a time for “no” and part of rectifying this communication behavior is establishing criteria by which you evaluate the appropriateness of saying yes or no given the circumstances. Then, you develop the necessary skills, language, and so forth to say no effectively.

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Make a list of any statements you revised to say, “I don’t know how to,” and describe for each why this is more accurate than the original “I can’t” statements. If there are any issues that you still feel belong on your “I can’t” list, include a narrative to describe why.

The “I don’t know how to” items on your list are the ones to consider for this project. These are the ones you can expect to change by taking this course. Select one of these problem areas to work on for the remainder of the course and for the purpose of this report. Describe your process for eliminating additional “I don’t know how to” items to narrow your list to the one issue that you finally selected for the project.

1D. Write a narrative describing how you eliminated those that remained in the “I don’t know how to” category to decide on the one issue you selected for your project.

1E. Write a clear statement of the communication behavior you will address with this project and the person or people who you will be communicating with for this project.For example: “I don’t know how to say no when my brother asks to borrow money.” It is critical that you will have interaction with this person or these people identified in 1E over the next eight weeks.

Please see the box below for a list of each section that is due for this report. Please put your name on your paper and label each section clearly.

Deliverables

Narrative Report for CCC Part 1:

In this report describe in detail how you chose this one communication problem area you intend to change. Use the process described above as a framework for this narrative and include in Part 1 of your report the following items:

1A. Your original list of “I can’t” behaviors, and a 1-2 paragraph description/example for each behavior.

1B. Your list of the behaviors that more accurately fit the “I won’t” category, along with a narrative describing why you feel they belong there instead.

1C. Your list of issues that more accurately fit the “I don’t know how to” category, along with a narrative describing why you feel they belong there instead. If applicable, describe why you left certain issues in the “I can’t” category.

1D. A narrative describing how you eliminated those that remained in the “I don’t know how to” category to decide on the one issue you selected for your project.

1E. A clear statement of the communication behavior you will address with this project. For example: “I don’t know how to say no when my brother asks to borrow money.”

Week 1: Project Part 1

Week 1: Project Part 1

Criteria

Ratings

Pts

This criterion is linked to a Learning Outcome 1A

7.0 pts Paper addresses all aspects the question in a narrative paragraph.6.0 pts Paper addresses most aspects of the question in a narrative paragraph.5.0 pts Paper addresses some aspects of the question in a narrative paragraph.3.5 pts Paper addresses few aspects of the question in a narrative paragraph.0.0pts No effort

7.0 pts

This criterion is linked to a Learning Outcome 1B

7.0 pts Paper addresses all aspects the question in a narrative paragraph.6.0 pts Paper addresses most aspects of the question in a narrative paragraph.5.0 pts Paper addresses some aspects of the question in a narrative paragraph.3.5 pts Paper addresses few aspects of the question in a narrative paragraph.0.0pts No effort

7.0 pts

This criterion is linked to a Learning Outcome 1C

7.0 pts Paper addresses all aspects the question in a narrative paragraph.6.0 pts Paper addresses most aspects of the question in a narrative paragraph.5.0 pts Paper addresses some aspects of the question in a narrative paragraph.3.5 pts Paper addresses few aspects of the question in a narrative paragraph.0.0pts No effort

7.0 pts

This criterion is linked to a Learning Outcome 1D

7.0 pts Paper addresses all aspects the question in a narrative paragraph.6.0 pts Paper addresses most aspects of the question in a narrative paragraph.5.0 pts Paper addresses some aspects of the question in a narrative paragraph.3.5 pts Paper addresses few aspects of the question in a narrative paragraph.0.0pts No effort

7.0 pts

This criterion is linked to a Learning Outcome 1E

7.0 pts There is a clear, concise single sentence communication behavior.6.0 pts There is a communication behavior but it may be unclear or wordy.5.0 pts There is a communication behavior identified but it is not actionable.3.5 pts The communication behavior is not written in sentence form and provides no action for the project.0.0pts No effort

7.0 pts

This criterion is linked to a Learning Outcome Writing

5.0 pts Throughout the whole work, the writing · actively engages with the topic · is free of major errors in grammar, spelling, and punctuation · demonstrates strong word choice and sentence variety4.0 pts Throughout most of the work, the writing · actively engages with the topic · is free of major errors in grammar, spelling, and punctuation · demonstrates strong word choice and sentence variety3.0 pts Throughout some of the work, the writing · actively engages with the topic · is free of major errors in grammar, spelling, and punctuation · demonstrates strong word choice and sentence variety2.0 pts Throughout little of the work, the writing · actively engages with the topic · is free of major errors in grammar, spelling, and punctuation · demonstrates strong word choice and sentence variety0.0pts No effort

5.0 pts

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Unit IV Case Study

Unit IV Case Study

Instructions

Read the “The ‘Now’ Wedding—Part A and Part B” case on pages 334–336 of your textbook, and imagine that you are in charge of planning the wedding discussed in the case.

After reading the case, address the following prompts based on the case details.

  1. Determine and describe the known and unknown risks that may prevent the wedding from taking place on January 21, including those listed in Part B. What are some ways that these risks will affect the wedding planning project?
  2. Describe how you, as the wedding planner, will respond to these risks to ensure that the wedding will still occur on the predetermined date.

Your response should be a minimum of one page in length and formatted as an essay. Citations and references are not required; however, if information from other authors is used, proper credit should be given.

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