Management

Describe the similarities and unique differences between being a manager in general and being a retail manager.

Describe the similarities and unique differences between being a manager in general and being a retail manager.

Retail Minor Project 2

Manager is a management, isn’t it? Describe the similarities and unique differences between being a manager in general and being a retail manager. As a part of this, conduct a phone or video interview with a retail manger and find out some of the following:

  1. Who is responsible for employee scheduling?
  2. How far in advance is the schedule made?
  3. How are peak periods (hours, days, or seasons) planned for?
  4. What happens when an employee calls in sick at the last minute?
  5. How are associates trained? What are the criteria for evaluation?
  6. How often are they evaluated?
  7. If there is no commission system, are any incentive programs offered? Give an example of a specific program or project used by the store to boost employee morale and productivity.
  8. What are the procedures for approaching a suspected shoplifters?
  9. What roles do sales associates and executives play in the security programs?
  10. What is this retailer doing well in terms of security and loss prevention, and in which areas should it improve its policies?

Write at least a 1500 word document that presents your findings.

Your research must also include at least 3 additional academic (e.g., journal articles) resources in addition to your textbook to support your conclusions.

Format your paper consistent with APA guidelines:

Title Page

Introduction and Conclusion

Main Headings for each section of the Minor Project

APA Citations: (all direct quotes must include the page or paragraph numbers)

References

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Provide an explanation of how you would evaluate the training program.

Provide an explanation of how you would evaluate the training program.

HRM326 Apply Training Evaluation

THIS IS A TEAM ASSIGNMENT, AS A LEAD I AM TO WRITE THE THESIS, INTRODUCTION, CONCLUSION, ALSO COMPLETE LEVEL 1 OF THE KIRKPATRICK MODEL TRAINING. LAST BUT NOT LEAST, I MUST CREATE A LEVEL ONE EVALUATION FORM.

OUR TEAM TOPIC IS SEXUAL HARASSMENT TRAINING

Training evaluations are important to determine if the selected training solution was effective and provided the appropriate return on investment.

Discuss as a team the last training program you attended (at work, school, other).

Select one of your team members’ experiences and design a training evaluation form.

Write a 525- to 700-word description of the training program selected by the team.

Provide an explanation of how you would evaluate the training program. The Kirkpatrick Model for the Effectiveness of Training is to be used for the evaluation. There are details on the model below and on the discussion thread,

Steps of Kirkpatrick Model

There are four levels to Kirkpatrick’s Model that look at training effectiveness in different time frames and areas.

Level one – (this is the level you should focus on the most in the week three assignment). This level is done immediately after the conclusion of training and measures the immediate reaction of participants at the conclusion of the training. This is most often done with a survey or interview and should cover the if the learning objectives were met, the learning environment, the instructors performance, the delivery methods used and the content of the course. The survey or interview will give the designer or instructor an opportunity to make quick course adjustments.

Level two – is used to determine if learning occurred during the course. In other words do the participants know or can do more after the course than they could do before? This can be done with a pre and post assessment which should be the same instrument. The pre assessment measures what KSA’s the participants came into the course already having developed. The post assessment measure what they know after the course is completed. The goal is to compare the pre to the post assessment and see progress has been made in the participants KSA’s.

Level three – this step measures if learning is transferred from the training environment and applied in the work place. Training is only effective if it is applied. This is done around two months after the training is completed by observation, a survey or interview. Data can also help in this step.

Level four – The Return on the Investment. This step is done by converting the costs of doing training and the savings or benefits realized from the training. The costs of doing training are compared to the outcomes to determine if the ROI is positive or negative.

All levels must be covered in the assignment.

Include what you are specifically measuring, the time frame, a description of the evaluation form, and how it will appropriately measure the training solution.

Create a one-page training evaluation form that includes questions on all aspects to be measured – learning environment, instructor performance and learning objectives met.

Cite any sources according to APA formatting guidelines.

 

(The professor messaged this to us, hope it helps)

Start the paper with an opening paragraph that includes a thesis – what the paper will be about. Then describe the training activity that will be evaluated including the learning objectives for the course.

Then evaluate the course by covering all four levels of the Kirkpatrick Model.

Level 1 – immediate reaction to the training by participants

Level 2 – did learning occur by the participants

Level 3 – did what was learned transfer to the work place

Level 4 – measure the return on the investment for doing the training

Final step is to create a level one evaluation form that measures the following areas for effectiveness- were the learning objectives met – Instructor performance – learning environment effectiveness:

Use open ended questions and leave space for participant comments.

Two references are required and must be listed at the end of the paper and in the body of the paper where used.

The bold letters is what I am to work on which is the thesis, introduction to the training activity that will be evaluated, level one of the Kirkpatrick Model, the conclusion and the level one evaluation form. Thank you

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LSM/417: Regulations In LifespanManagement

LSM/417: Regulations In LifespanManagement

Assignment Content

  1. An article was written in your local newspaper about lifespan management and the laws protecting long-term care populations. The article ends with this question: “Does the law do enough?”
    Write a 1,050- to 1,400-word letter to the editor answering the question from the perspective of someone working in the lifespan management field. In your letter:

    Include your opinion on what should or should not be changed in the laws to best protect populations needing lifespan management services.
    Format your assignment according to APA guidelines.
    Submit your assignment.

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Reality Based Leadership by Cy Wakeman

Reality Based Leadership by Cy Wakeman

Complete an analysis of the book Reality Based Leadership by Cy Wakeman.

Include the following in your analysis

1. In chapter one Cy addresses the issues reasons leadership seems so tough, focus and energy are being spent on what? When it should be spent on what?

2. What are your thoughts on her list of, “measuring your office’s freakout factor” Do you agree? Disagree? Explain

3. Cy speaks to the chain of events that leads from an event to its (albeit disappointing) results. List the chain events and very briefly explain

4. Would you rather be right or widely successful? Do you agree with Cy or disagree? Explain.

5. Explain lead first manage second, reference Cy from this chapter.

6. What does Cy mean when she talks about playing favorites – Work with the Willing.

7. What are the three stages Cy speaks to regarding change?

8. What are the three core competencies that make people bullet-proof? Briefly explain

9. What are the three common mistakes to avoid?

10. What are the limiting beliefs Cy mentions? Briefly explain

11. What is Cy referencing when she speaks to ambiguity?

12. Complete the assessment on Appendix 2. Be honest with yourself when answering the questions. Then write a brief paragraphs of what you learned about yourself and how you might use this information.

Last paragraph, what did you like about the book and what did you not agree with. It is ok to disagree with an author, remember this is just one opinion and I want you to use this information to further develop your own views and thoughts. If you quote from the book be sure to properly site. I want to hear your words not complete quotes from the book.

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The following ten questions require you to think critically about the content presented in your text, synthesize the materials and/or reflect upon how the concepts apply in your own experience.

The following ten questions require you to think critically about the content presented in your text, synthesize the materials and/or reflect upon how the concepts apply in your own experience.

1) One of the challenges in the Canadian workplace is managing diversity. Managers must address the differences among diverse groups of people. Describe what is meant by diversity in the workplace and then explain how organizations of today must manage and/or accommodate this diversity. Provide examples to support your response.

2) What is perception? Describe in detail the three factors that influence perception. Give specific examples to illustrate your answers.

3) Compare and contrast some of the values of the Asian, Aboriginal, Francophone, and Anglophone cultures. For each culture, explain at least one way in which their values may impact management practices and strategies.

4) Describe and discuss equity theory and explain how a manager might apply it in the workplace. Give specific examples to illustrate your answer.

5) Describe in detail at least five barriers to effective communication within organizations and explain how these barriers can be overcome. Give specific examples to illustrate your answers.

6) Discuss in detail the concept of organizational politics. What constitutes political behaviour, why and how does it occur in organizations, and how do people use politics for their own benefit? Give specific examples to support your answer.

7)Do men and women lead differently? Compare and contrast men’s and women’s leadership characteristics and styles, and their general effectiveness in the workplace. Give specific details to support your answer.

8) Discuss in detail the four ethical decision criteria and relate them to issues and decisions about corporate social responsibility. Give specific examples to support your answer.

9) Why do people and organizations resist change?Discuss the tactics that organizations use to overcome resistance to change. How are some of these tactics related to organizational power and politics? Support your answers with specific examples.

10) Consider a group situation in which you have worked. To what extent did this group rely on the technical skills of the group members vs. their interpersonal skills? Which skills seemed most important in helping this group function well?

Submissions that receive a grade of 80% or higher were significantly more comprehensive in the responses provided to all 10 questions in the assignment. In addition they usually include links with the textual material that formed the basis for the questions. Importantly, their answers provide substantive discussion of the questions posed and are supported by illustrations/examples. They display a significant and comprehensive understanding of the relevant theories and concepts applicable to each question and case scenarios. Variations in this range reflect the level of comprehension displayed in responses but do not indicate any significant gaps in understanding of the key theories and concepts.Responses display an appropriate level of professional writing, clarity, and formatting and are free or significantly free of any grammatical or stylistic issues

Submissions in the 70-79 range show evidence of an acceptable level of comprehensive understanding of the relevant theories and concepts applicable to each question. They tend to provide correct and/or defensible responses to all questions but the level of discussion and linkage with the course theoretical and practice content, i.e., the text, were less comprehensive than a submission in the 80+ range.. Variations in this range reflect the level of comprehension displayed in responses but do not indicate any significant gaps in understanding of the key theories and concepts and their application. They may be less than the 500 word range per question suggested in the guidelines. Note, however, that there was no penalty in terms of grades directly because of this – it is simply that often submissions that are less than 500 words merited a grade of no more than 79 because of the level of content and discussion they provided. They also may display (but not necessarily) issues with writing style, clarity and comprehension, as well as issues with grammar and spelling. Formatting issues may also be present.

The following ten questions require you to think critically about the content presented in your text, synthesize the materials and/or reflect upon how the concepts apply in your own experience. Read More »

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