Communicating bad news

The purpose of this assignment is to practice how to deliver negative news by refusing a request for a donation from an organization. One of the churches in your community requests that you help to sponsor its next back-to-school program. Your company is unable to sponsor the event due to prior commitment to other charitable organizations.

• Write a letter to the leader of the church explaining why your company cannot donate to the back-to-school program.
  • Your refusal letter must include the following: Buffer, Explanation, Negative news, and Redirect.