Quality sensitive customers.

Using publicly available information, with also sources of information fully referenced, conduct a full strategic analysis for SouthWest Airlines as of the year 2020. Be sure to account for all relevant development in the external and internal environments. You must answer the following questions using the SWOT template provided.

1. Conduct a full Internal and External analysis to try to identify the core competence of Southwest Airlines. If you do identify a core competence be sure to provide full justification. (200 marks)

2. Identify any gaps in SWOT coverage and rank their level of importance (50 marks)

3. What strategy should Southwest pursue and what capabilities are needed to pursue this? (50 marks)

4. How should they develop any new capabilities that are needed? (100 marks)

No word Limitation. But Please Please Please write as clear as possible and Cover all needs by following the guideline!

It is still about Southwest Airline but not a case study. The templete are all the same and I think you should already really familiari with this. Just do research instead of use case information this time.
Answer preview

Travel Ports Apollo and World Span are global distribution systems offering the company key business opportunities (O) (Parsons, 2020, May 5).

Technology Developments

Technology is either threat or an opportunity. Internet and smartphone innovations are opportunity (O) enhancing online booking services, thus increasing the customer base. The electronic train is a threat (T) to Southwest Airlines since customers can explore the substitute products for relatively lower prices and timely services.

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