Discussion Board 5- Health Quality & Mgt
1. Read the description of the wrong-site surgery event in Critical Concept 8.2 and the root causes identified by the team who conducted the RCA (root cause analysis). Conduct a literature review and/or Internet search for risk reduction strategies aimed at preventing wrong-site surgeries. Which of these strategies would help prevent a similar event from occurring at the hospital described in Critical Concept 8.2?
2. [“To Err is Human”] Should one try to make the CQI (continuous process improvement) process perfect or simply acceptable? Explain your position.