AHS 7610 Week 3 Mini assignment 1
Now that you have learned about systems and system transformation approaches, this week you will write a paper describing what you notice is going on in the human systems in which you participate, what are your responses (thoughts, feelings, actions) to those experiences?
Week 3 Readings and Resources
This week’s readings will help you to understand the concepts of the 5 Cs of organizational change as well as what leverage points can be identified to help systems transform.
Textbook Readings
- Designing the Customer-Centric Organization. J. Galbraith. Chapters 3 & 4 (pages 43-86)
- The Fifth Element. P. Senge. Chapters 4 & 5
PowerPoint Presentations
Article
- Leverage Points: Places to Intervene in a System (Links to an external site.): This article helps to explain what leverage points exist within a system (and therefore with an organization) with real-world examples that make it easier to understand the leverage points.