Answer 2 questions on a case study
Case Study:
Safety First
BNSF Railway is a North American freight transportation company with over 32,000 miles of routes. BNSF Railway hauls agricultural, consumer, and industrial products and coal. BNSF Railway puts safety above everything else it does, including productivity, BNF Railway recognizes that safety is based on having well-trained employees who share BNSF Railway’s vision for an injury- and accident-free workplace and who are willing to look out for one another. Thanks to its employees’ commitment, a carefully maintained network and equipment, and well-prepared communities BNSF Railway is a safety leader in the rail industry. Approaching Other About Safety (AOAS) is a training program for all BNSF Railway employees. Four hundred and fifty BNSF Railway employees train their peers. Employees serve as trainers because BNSF Railway believes they are in the best position to keep themselves and their peers safe. The goal of the program is for BNSF Railway employees to be confident about giving feedback to each other about safe behavior and avoiding unsafe situations. Employees need to lean the value of providing feedback when they see unsafe behavior r situations, including positively recognizing when someone is working safely or correcting them when they perceive another employee is at risk. Training should focus on the types of exposures that tend to result in the most injuries, including walking/path of travel around trains, rails, and equipment, pinch points between the railway cars, and climbing or descending locomotives and railway cars.
Answer the following questions:
- Examine the components of an effective training needs analysis for this scenario. What would the basic parts for a successful training program be?
- Describe how the training should be delivered, and briefly describe one motivational theory from those listed on pages 163–173 in the textbook and how it supports this type of training to enhance an organization’s performance.
Your answer should be at least two pages in length. You are not required to use APA style for this assignment; however, your writing should be clear and concise.
Theories listed on pages 163-173:
- Reinforcement Theory
- Social Learning Theory
- Goal Theory
- Need Theory
- Expectancy Theory
- Information Processing Theory
