Customer Experience
Hello there,
Please answer these three questions. you can make up a story and show if the Personalization email gone good, or bad!
I have attached the class slides, you can get the info from there. Plesae do not use refrences
Personalization gone good, or bad!: In one page or less, share an example of a time you saw an ad or got a marketing message from a company that was either spot-on in terms of personalization or very, very wrong. Tell me:
- What channel(s) this happened in << it could be email
- What data you think they used to target you (e.g., sales data, usage data, LTV data, demographic data, socioeconomic data)
- Tell me how you would have handled this if you were the marketer
